Home > IT Support, Networking, PS3, Rogers, Self Help > How to Use Your Own Router with Rogers DOCSIS 3.0 Upgrade

How to Use Your Own Router with Rogers DOCSIS 3.0 Upgrade

This tutorial does require intermediate networking skills.  Before moving on you should be familiar with setting up rules, and port forwarding on your own routers.  If not, it is not recommended to proceed with this tutorial.

Rogers Internet services currently supplies consumers with the CISCO band name modems/routers.  Currently with the new DOCSIS 3.0 recent upgrades, Rogers is no longer giving out modems, instead giving out a modem that has router and wireless capability.  Wireless signal strength for some reason on these routers is extremely poor, and the routers seem to be having problems with packet filtering, and port forwarding. In my experience this has consistently been the case with CISCO’s home networking hardware over the past decade.  This is extremely present when you are on a gaming console, like the PS3 especially when you first upgrade to the DOCSIS 3.0 modem/routers that Rogers is giving out when using the new CISCO DOCSIS 3.0 as a wireless router.  I strongly recommend DLINK routers for the novice user.  So if you haven’t picked a router up yet, DLINK’s are pretty solid.  Something I use personally and recommend almost always to everyone.

A symptom of the problems CISCO hardware is currently having with the PS3 consoles, is when you log on through a wireless or even hard wired connection and sign on to the PSN, it can take forever for your friends lists to populate, and when going to the XMB while in a game, temporarily freezes the console for a period of 2 minutes on the XMB when trying to exit.  This is the case even when the proper ports are forwarded on the CISCO router, or the PS3 is in DMZ mode.  In short, Rogers should not be handing out CISCO equipment to consumers, and should strongly think about switching hardware provides since CISCO’s hardware seems to have a regulatory track record of causing routing problems and issues. End of rant.

There is however a setting in the new DOCSIS 3.0 routers/modems that basically allows you to fully turn off the routing functions of the modem completely, so you can use your own wireless routers.  The first thing you need to do is hardwire your computer into the DOCSIS 3.0 router.  Make sure that the Ethernet cable is plugged into Ethernet Port #1 of the DOCSIS 3.0 router, and then plugged into your computers Ethernet port.  Next, login to the supplied DOCSIS 3.0 router and go to the Administration>Management>Gateway Set Up and selecting the drop down box to “Bridged” as illustrated below:

Click to Enlarge

Click on Save settings:

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From here take the Ethernet cable from your computer and plug it into the WAN port of your own router. Make sure that the Ethernet cable is plugged into port #1 on the DOCSIS 3.0 router.  Other ports will no longer work since routing functions have now been disabled. Connect your PC to your own router via Ethernet, then turn your own router on.  Now you are all hooked up, and if you use a DLINK router, you shouldn’t have any problems. Don’t forget to make sure that your own router is setup up properly for the PS3.  Check out my proper PS3 Network Configuration tutorial.

WARNING: This will disable the router functions of the modem entirely, and basically turn it into a modem only.  You will not be able to access the modem via http.  If you want to turn the router functions back on, you have to do a factory reset, by depressing the factory reset button and holding for 5 – 10 seconds. The factory reset button is usually indented inside the hardware, not an actual button. The new CISCO DOCSIS 3.0 router/modems have a reset button which is to reset the wireless when it’s on (and is completely useless).

If you do a factory reset of the router, you can only access it through http, not through Rogers crap they throw on your system.  The address of the router after factory reset is Login is: cusadmin password: password

  1. January 10, 2015 at 11:09 AM

    Which port is number 1 on the CGN3? They have no numbers stamped on the ports or the case. Lowest one near the cable connection or highest near the top of the box?
    This information is NOWHERE on the web, not in the manual and Rogers store employees and tech support have NO idea as well.

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